Have you ever turned on the faucet and expected clean water to be there instantly? Most of us do. Whether it is filling a glass with water, taking a shower, watering the lawn, or cooking dinner, reliable water service is something we rarely think about until there is a problem.
What many residents may not realize is that behind every faucet, shower, sprinkler system, and fire hydrant is a complex network of infrastructure working around the clock to deliver safe drinking water to homes and businesses throughout Farmers Branch.
Water is one of our most valuable resources. It supports public health, protects property, sustains our parks and landscapes, and helps maintain the quality of life our residents enjoy every day. As our region continues to grow and water demands increase, protecting this resource becomes even more important.
That is why Farmers Branch focuses its water strategy on four key areas:
LET US CONSERVE OUR WATER
Conservation begins with awareness! Small changes at home can make a significant difference over time. Fixing leaks, adjusting irrigation schedules, installing water-efficient fixtures, and choosing drought-tolerant landscaping can reduce water use without sacrificing comfort or convenience.
Beginning July 1, residents will have access to a new online customer portal that allows water customers to monitor their household water consumption. The portal is designed to help identify leaks, track usage trends, and better understand how daily habits impact monthly water bills.
The City also offers rebate programs for qualifying toilet replacements and professional irrigation system evaluations, making water-saving improvements more affordable for residents. Every gallon conserved today helps preserve water resources for tomorrow.
YOUR CITY’S COMMITMENT TO MAINTAINING RELIABLE WATER SERVICE
Reliable water service does not happen by accident! Farmers Branch maintains more than 226 miles of water lines, along with storage facilities, pumps, valves, and other infrastructure that move water throughout the community. City crews inspect, maintain, and repair these systems year-round to ensure residents receive safe and dependable service.
This ongoing commitment helps protect water quality and system reliability. According to the City's 2025 Water Quality Report, Farmers Branch drinking water continues to meet all applicable state and federal safety standards through continuous monitoring and testing.
For residents, that means confidence that the water delivered to your homes is safe and dependable.
PREPARING FOR UNEXPECTED CHALLENGES
Water systems must also be prepared for emergencies! Drought conditions, infrastructure failures, severe weather, and other unforeseen events can affect water availability and operations. To address these risks, Farmers Branch maintains a Drought Contingency Plan that outlines how the City responds to changing conditions.
Our plan includes public education efforts, conservation measures, and operational strategies designed to protect public health and maintain essential services during emergencies. Planning ahead helps ensure the community is prepared for challenges before they arise.
WE ARE INVESTING IN OUR FUTURE
Maintaining today's system is only part of the responsibility! Planning for the future is equally important. Farmers Branch continues to invest in infrastructure improvements, advanced metering technology, leak detection systems, and other enhancements that improve efficiency and reduce water loss.
Farmers Branch is also working to reduce water consumption within its own operations. Native and drought-tolerant landscaping, irrigation sensors, and routine efficiency reviews help conserve water in public spaces while demonstrating the same practices encouraged for residents.
A SHARED RESPONSIBILITY
Protecting water is not solely the City's responsibility! It is a shared responsibility that involves all of us. Every repaired leak, every efficient irrigation system, and every effort to use water wisely contribute to the long-term sustainability of our community.
Water is one of Farmers Branch's most important resources. By working together through conservation, infrastructure stewardship, emergency preparedness, and long-term planning, we can help ensure that clean, reliable water remains available for residents today and for future generations.
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